Privacy statement Sorprentas
The data controller is Sorprentas S.L. Apartado de Correos, 587, 29400 Ronda (Málaga) Spain.
For organizational and operational purposes, Sorprentas has appointed certain companies that will also process personal data of users and customers. Royal Mail and our payment service provider Multi Safe Pay are companies primarily involved in the processing of personal data of users and customers. In these cases the information is used exclusively to process the order.
1. information we may collect from you
We may collect and process the following data about you:
(a) Information that you provide by filling in forms on our site www.simplycolors.co.uk (“our site”). This includes information provided at the time of registering to use our site, subscribe to our services, purchase products or request further services. We may also ask you for information when you enter a competition or promotion and when you report a problem with our site.
(b) If you contact us, we may keep a record of that correspondence.
(c) We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.
(d) Details of transactions you carry out through our site and of the fulfilment of your orders.
(e) Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
2. IP addresses and cookies
2.1. We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration and to collect aggregate information on our client base. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
2.2. For the same reason, We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
(a) To estimate our audience size and usage pattern.
(b) To store information about your preferences, and so allow us to customise our site according to your individual interests.
(c) To speed up your searches.
(d) To recognise you when you return to our site.
3. Where we store your personal data
3.2. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using Secured Sockets Layer (SSL) technology. This is an encryption method used to protect information sent over the internet. Only the recipient will be able to read the information sent.
3.3. Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access to your personal data.
4. Uses made of the information
4.1. We use information held about you in the following ways:
(a) To ensure that content from our site is presented in the most effective manner for you and for your computer.
(b) To provide you with information, products or services that you request from us.
(c) To carry out our obligations arising from any contracts entered into between you and us.
(d) To notify you about changes to our service.
5. Disclosure of your information
5.1 With the exception of the situations mentioned in 5.2, we do not distribute your information, including your address and e-mail address to any third parties, except that We may disclose your information to companies that we use for the processing of your order (like Royal Mail). In these cases however we will provide the minimum information required.
5.2 We may disclose your personal information to third parties:
(a) In the event that We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer of such business or assets.
(b) If Sorprentas or substantially all of its assets are acquired by a third party, in which case personal data We hold about our customers will be one of the transferred assets.
(c) If We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms & Conditions and other agreements; or to protect the rights, property, or safety of Sorprentas, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
6. Your rights
Our site may, from time to time, contain links to and from the websites of our affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
8.Conditions of Use